The Process
Please complete the form below with a few details about your project or the kind of fireplace you are interested in. Provide as much information as you can about your home, your room and your needs. A free survey will be arranged once an estimate has been agreed in principle.
Surveys allow us to assess your potential installation and address any additional points that may arrive during our visit. We will also bring additional materials that may be useful, such as product information and samples.
Contact form
We aim to respond to all enquiries within 48 hours, although this may take a little longer during busier periods.
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Frequently Asked Questions
Yes, our skilled team fully install each and every fire and fireplace. We have many years of installation experience, and we test the entire system on completion, with a full demonstration before handover.
Yes, we have a carefully curated selection of fires and fireplaces on display in our showroom, although not every model is available to view.
The showroom is by appointment only. Once we understand your style, space and requirements, we can advise whether a showroom visit would be the best next step.
We cover London and the Southeast of England, including Berkshire, Hampshire, Surrey, Sussex and Kent.
We are Gas Safe registered and HETAS registered. In addition, we pride ourselves on working with products that hold a Clear Skies mark and DEFRA approval for smokeless zones.
We are also approved stockists for the many fire and fireplace brands that we work with, allowing us greater access to product
availability, safety information and support.
Testimonials
The wood burners installed by Firefly were a key aspect of the design. We were really happy with the practical and professional approach of the team, who helped resolve technical challenges and ensure a smooth delivery on site. Would recommend again for future projects.
MAP Architecture, Central London
"What a fantastic experience. The team were great to work with and we are delighted with our new stove and fire surround.
Wouldn't hesitate to recommend."
Private client, South West London
"From start to finish we had a brilliant experience with Firefly, they were really prompt with delivery of the stove and gave us a great recommendation for the best product to suit our needs."
Private Client, Surrey
"Super helpful and super knowledgeable. Have full faith in their suggestions and installation went very smoothly. Highly recommend."
Private Client, South London
Specialist Advice
Bringing expertise to every project
Bespoke design
Premium solutions for every space
Expert Installation
Gas safe and HETAs registered
London showroom
Available to visit by appointment